Refund policy

30-Day Money-Back Guarantee

We want you to love your ZoomDeck. If you are not happy with your purchase for any reason, you can request a refund within 30 days of the date your order was delivered.

How to request a refund

Email us at renehidalgo603@gmail.com with your order number and the reason for your request. We will reply with instructions for returning the item. Items should be returned in their original condition with all included parts.

Damaged, defective, or wrong items

If your order arrives damaged or defective, or you received the wrong item, contact us within 30 days of delivery with your order number and a photo of the problem, and we will make it right with a replacement or a full refund.

Refunds

Once your return is received and checked, we will let you know and issue your refund to your original payment method. Depending on your bank or card issuer, it can take several business days for the refund to appear.